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  • I hired Allstar due to the reviews I'd seen on Yelp and other places. This was the most disastrous move I've ever had and I've moved several times over the years. I was promised 3 men and a "specialized" truck. I received one great mover, thank you Omar!,and 2 older men who were well beyond their moving years including one who had a bad back. The "specialized" truck was a pick-up truck with a trailer. I was moving from north Scottsdale to Desert Mountain area. I was moving to a home with a dirt driveway. Needless to say the truck did not make it up the drive way. In order to be finished before the following day, the move required my 3 teenage boys and my husband to finish unloading the truck. On the way out of the drive-way, the truck took out a tree and several feet of brush because the truck was not the vehicle for the job. When I reserved the truck, I informed Allstar that they were delivering on a dirt driveway. The very next day, St Vincent De Paul picked up several items and did not have ANY trouble getting up our driveway. I would have been more understanding had the owner "Jan" been more understanding and done ANYthing at all to make the situation better. She was rude, and did nothing but threaten me regarding payment to alleviate the situation. I do not like to give negative reviews, but this was a terrible situation and I hope that I can prevent anyone from having the experience I have had.
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