Just took my big little guy there because he was peeing out of the box. Dr. Black and his staff (sorry can't remember her name, but she was lovely) were great. Knowledgeable, friendly and I could tell they care about the animals. Its a pretty cool office - very old school. I used to go to King West Vets who are also great, but I moved and this one is up the street from me, and I'm glad I decided to check it out - even though there are limited reviews.