Previously I have enjoyed my meals here at Bonefish with spectacular food and average customer service. BUT I was APPALLED at the service we received. We made a reservation a month prior for my birthday dinner on Christmas Eve. My grandma travelled 7 hours to dine with us for my birthday and we showed up for our reservation. An hour and a half later (after our reservation time) our party of 5 was sat squeezed into a table for 4 people. On top of all of this the servers were extremely slow. I am extremely disappointed at how unprepared they were for the Christmas Eve crowd.