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  • Retta did contact me via text at 5:45 (45 minutes after my scheduled appt and 20 minutes after I left) and apologized and noted she would gift me a one hour massage. I let her know I had a 90 minute massage and reminded her that I made my appointment 3 weeks in advance. The next morning she sent me a text saying she was retiring in 2 months and her health wasn't good. She told me she would refund me the $50 if amazon wouldn't and also send me a $100 spa finder gift card. I did receive the gift card and it was post marked Sept 11th, the day that we spoke about the gift card. I have a friend who has an appt on the 20th, so we will see if Retta let's her know if she can or cannot make her appointment prior. I do have to give Retta 3 stars for her effort to make it up to me, but had I not been on my way home from work I would be beyond furious!!!!
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