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| - I have felt like something with my brakes was 'off' for over a year. My truck stopped fine, but it did not feel as smooth or solid as it should. I have had two different shops do a 'trip check' before long road trips, asking them specifically to check the brakes. Both reported that there were no problems. Recently, I started to feel a grinding when braking, and after a day or two I heard a grinding noise. I had a good experience with getting an alignment here, so I had them look at the brakes. The grinding was metal on metal, and no longer safe. They quoted me a very reasonable price for the brake pads and rotors, and fit me into the schedule the same day. When I drove off the lot and tried out the brakes, they finally felt right - almost like I had a new truck again.
While waiting for my truck, I heard them tell some customers that they could wait six months, others needed to replace the pads only, and still others needed the pads and rotors like me. I felt like they were giving honest feedback and recommendations to each customer. I trust these guys and will go back when I need brake work or an alignment.
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