I think the trick to having a good experience at Lulu's is to know what you're getting into before you walk in: average Asian cuisine, average service, cheap prices. By using these metrics, I usually have had a good experience here (I've been maybe 3 or 4 times). Typically, I never am hungry enough to get a "Big Eat" from the menu, I just stick with one of the "Small" vegetarian meals and it suits me well. The last few times I've gotten the steamed vegetables with tufu, and a $4.25 a bowl you can't have many complaints. It's been a nice place to walk over to from work, and it's great that it's open until almost 10pm to serve the college crowds from Pitt and CMU. And definitely try one of the bubble smoothies at some point- they were all the rage when they came out a few years ago and are actually quite tasty (if overpriced).