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  • Wow what a difference in customer service, in comparison to the Hourglass at Piccadilly.. I popped in Here for lunch as I had a cheque of £35 to use from Trg Concessions , after an appalling service in Hourglass at Piccadilly Train Station.. The food here does not offer homemade burgers but Italian food. Approaching the Italianesque restaurants, we were greeted and seated outside with great enthusiasm. I could not fault the level of care from beginning to end. Even the manageress came out several times to ensure everything was okay. To start we chose the garlic bread to share accompanied by mushrooms rissoto balls. I have to say this was surprisingly one of the best garlic pizza breads I have had. The base was light and airy with lots of garlic...nom! The risotto balls were tasty , firm on the outside and soft and ricey in the middle. The Mains where everything drops slightly in wow factor. It is rare I choose a veggie dish, but I decided on the butternut squash with pine nuts, and my companion the chicken scallops. The presentation was not great , and mine was just a roast butternut squash, no hidden surprises and a bland salad to match..also not enough pine nuts! The chicken was also apparently bland and very dry... The Peroni was good to wash this down..Overall I think this place is a tad pricey in reflection to what you receive. If they offered the same quality and variety of food as the Hourglass but maintain the high level of customer care this would easily be a 4 star place.
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