Avoid this place!
The GOOD:
The furniture store is great and the sales people arevery helpful. A good selection of products at different price points laid out in a nice display.
The TERRIBLE:
I ordered $2,100 worth of furniture from them. I cancelled one item in my order 20 days ago (3 weeks before delivery) and have yet to receive a refund on that item. I've contacted customer service 3 times and was unable to resolve the issue. It has been one lie after another without any real effort to address the problem; one minute is account, another is IT issue... compulsive liars!
I just went back to the store to cancel the rest of my $2,100 order. I was supposed to have my furniture delivered in 4 days but I will not tolerate such SCAMS. I pay you upfront but when time comes to get a refund it takes weeks - unbelievable! They seems they are trying to hold on to your money as long as possible to improve their cash flow - a sign of a company in real financial trouble (I have a finance background). I also called my credit card to dispute the charge so I can make sure I get my money back in a couple days.
My wife and I spent a lot of time here and had picked out some great furniture so its quite a shame!! I should have checked yelp before I went!!