We've ordered pizza from here 3 times so far and will continue to do so. It's tasty, better than the big name chains. We like the D'Lish crust better than the D'Luxe and adding the garlic/parmesan to the crust is great! Our orders have been available for pickup just when they said it would be. Ordering online is easy and convenient. We frequently order extra sauce on pizzas (just to get more nutrition in!) but when you do that at Mr. Jim's they add some extra globs of sauce to the top of the pizza, kind of weird. We've had zero problems or serious complaints here.