I love Southwest!! I travel with a Service Dog and Southwest always makes flying a positive experience for us. Just yesterday we had another wonderful flight from San Diego to PHX. Every time we've flown with Southwest, the crew makes me feel SO welcome with my Service dog. I always feel like they're excited to have her aboard but are also respectful of that fact that she's working. I feel confident that when flying with Southwest, my service dog and I will be accommodated and taken care of! I also wanted to mention how easy it was to cancel and change a flight...I needed to cancel my departing flight, so I called expecting only to receive airline credit, but I was actually given a full refund back to my card. It was also super easy to change my returning flight online when my plans changed suddenly. I have nothing but good things to say about Southwest!