If you're thinking about going here, do yourself a favor and DON'T. My family has been going to see Dr Izenberg since I was very young. He is awesome! He recently moved in with the Velda Rose staff however, and thanks to THEM, will never come back. Too many games of phone tag because they won't answer during business hours and only called back while I was working (even though I specified in multiple messages which times I would be available during their hours), not being told what I'm being treated for (no symptoms, just high white blood cell count in yearly urine sample. NP didn't mention a UTI or anything, the MA just came back with a rx and told me to come back), being told there was "no charge" for the multiple follow up urine tests and then getting a bill for them six months later... When I called the billing dept today, they essentially told me to suck it up and pay because the girls up front don't always know if I have insurance or not. I told the front desk at the time of each of the tests that I did NOT have insurance, and they still told me I was good to go and didn't have to pay. As much as I loved Dr Izenberg, I am so done putting up with the utter incompetence of other staff members.