| rev:text
| - this restaurants menu boasted that (paraphrasing here) "former president Bill Clinton are here" our "party" arrived to the front desk, when we spoke to the front staff about getting a large table set up, they asked us for how many? we replied with a number, but also said that it wasn't a "set number" the front end staff responded with "well we can't set up tables randomly without a solid number" and "we cannot commit so many tables to be taken up, because the blue jays game will be on soon, and we are anticipating a higher volume of people" so basically they weren't helping us...we hung out in the bar to wait for the rest of the "group" when everyone was finally around (group of ten) we were put in the corner of the restaurant with a bunch of Elvis bust's. i was really annoyed with the fact that we weren't put here in the first place? and second annoyed with the fact that it wasn't a very good spot to see TV's from, because surprisingly the booth section had walls that were probably 6-7 feet high, so when your sitting down, you can only see out of the entrance of the booth? SMH at this one folks...we were approached by our server(mike), and after we all ordered drinks, we asked if he should bring a round of waters...? typically you should have brought a round of waters before a word came out of his mouth...but hey different practices at the "jack astors visited by Bill Clinton" i was a little disturbed by how forth coming our server was with the auto tip situation, he asked us if we wanted to split our bills...which we wanted, then he brought up the auto tip situation, even tho there was bill splitting, and then asked us if this was ok? DID WE HAVE A CHOICE? why would you leave your self to cause verbal confrontation?
i digress
after our drinks came by, we placed our respected orders for food, 20 minutes later the first rounds of food showed up, half of the first round of food that showed up was cold...so the only person in our party bothered by it, requested that it be re-heated to which the server whisked it away...only to bring it back and it still be cold...
when a majority of the food came, every "server" was brought over to our table so the majority of us could be served at once, which i thought was a bit odd, because each server was only carrying two plates at a time? not to mention that lets say two servers were distributing food out to the table...they were reaching and passing food over all of our friends that weren't sitting in the booth...myself included. SMH at this as well
when our food came (me and my s.o's) we both ordered a plain poutine, and my poutine was at least double the size of hers...but there was no size option? we called mike over to correct this situation, which i let my S.O. handle, she pointed out the size difference. mike cut my girlfriend off with "oh well they use the same mold to make the poutine, so i don't understand how its a different size, it looks fine to me". i was seething at this point, but respectfully let my s.o. handle this. my s.o. also pointed out that the gravy looked inconsistent in color, to which mike let out an exasperated sigh, and took the plate away. both of my food requests were cold, when realistically they shouldn't have been. my s.o. got her poutine back, same size as mine and piping hot. i'm not sure what kind of show he was trying to run, but maybe he needs a bit more training to handle a bigger group, or don't handle bigger groups.
the lack of professionalism defiantly wore on me by the end of our meal, the lackluster service from all ends of this establishment, and just the general attitude of our server was some of the worst Ive witnessed.
i would defiantly stare clear of this establishment...cause if you as a business...and maybe even narrow it down directly to the server...if you can't serve 10 people at once? you should close your doors...and that's being honest. .
i guess Bill Clinton has very low standards...
scaddabush is next door...do yourself a solid and spend your hard earned money over there...top notch service, and people who care.
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