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| - This concept obviously has great potential and works- food, drinks, games, TVs. It should be a guaranteed win. However, the Concord location falls short. We brought in a large party (16 people) on a Wednesday, for a birthday. The service was horrible, inattentive, slow, and you could tell he'd rather be doing anything but waiting on us. The silly thing is, we were all there to spend money. The time between drinks was way too long (it shouldn't take 10 mins to get another beer, refills on sodas and waters should happen without asking). People in my party were "skipped" over and sat empty handed. When the food arrived, it was okay...burger was lukewarm, but I wasn't about to say anything because I was hungry. The kids' food arrived in waves, which left two kids eating while the other three watched. Kids should always be the priority...keep them busy and fed. By the time our dining experience was finished, we were quite irritated as our server, instead of cashing us out, asked one of our party attendees for a cigarette.
The games were fun, lots of variety, lots of chances to win tickets for underwhelming prizes. But, it was family fun.
I'd come again with people, but would eat before hand and order my drinks from the bar as I played games.
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