First and foremost, the sandwiches here are great & the service is generally good.
Unfortunately, today I showed up at 10:50 to wait for them to open. There were lots of people inside, & I was waiting with a few other customers for them to open. After waiting for ten minutes in 100 degrees, we were all extremely uncomfortable & overheated. At 11:05, their door was still locked & but someone did come out to take our orders. She did not unlock the door or offer any of us water. It is now past 11:15 & nothing has changed, only there are about ten people sweating outside with us now. I just really wish that Ike's could have taken the few minutes it takes to open their doors & let us cool off while they're playing catch-up. Living in Arizona, keeping us outside is pretty inhumane, all ten of us are still out here & it's been 20 minutes since they were supposed to open.