I work close by the Richmond Hill location and have given this restaurant a few tries with coworkers and have always left in disappointment and stomach upset. Firstly, the service is terrible, the minute you walk through the doors there isn't anyone there to greet you, you have to go looking for a hostess. Many times throughout of visits, we were left for long periods of time without drinks and sometimes waited over 30 minutes for our food. The tilapia sandwich which was served to a co-worker of mine arrived partially frozen. The only good food is the wings - stay away from everything else - terrible! I won't be going back there again and many of my co-workers feel the same.