| rev:text
| - Yikes, this location is getting rough. I love Chompies, but I don't think I will becoming to this location anymore.
The last time I was here was on a Friday night, which happens to be a night when they have fish tacos and unlimited fish and chips and while the servers kept saying they were "really busy" we were sat right away while noticing other empty tables. The host took and delivered our drink orders letting us know that our server was taking a "smoke break", which I guess was nice because we knew it would be a bit before he came over. Anyway, we were able to figure out our entrees by the time our server got to us and my husband went for the Reuben sandwich and I went for the fish and chips, but then I was denied because "they were out and it would take 30 minutes". Bummed out, so I opted for chicken strips (kind of similar, right?).
Our entrees were delivered and while my husband's plate was the standard we've come to expect, the chicken strips were something you would see at a truck stop diner. Not only were they tasteless and dry, but they were DISCOLORED. Like the discoloration you get from freezer burn. I was going to wait for our waiter since, traditionally they always check on you soon after entrees are delivered, but instead we had to flag down the busboy to get our waiter. When he arrived and we told him the disappointment, he stood there saying "what do you want me to do, do you want to talk to a manger?". No sympathy or embarrassment from the low quality meal, just confusion from him. Naturally, we said, "yes, send the manager over". Well, he had the same reaction, "what would you like me to do?'. I don't know if this is the new way the food industry deals with issues, but I find appalling that they ask the customer what to do. I would think one would be embarrassed enough to take the plate away, offer a new version of the plate, offer a completely different entree, anything rather than "what do you want me to do" about it type attitude. By that time, 30 minutes had passed, so when it was up to us to decide what should happen after the terrible chicken strips, my husband suggested to fish and chips and the manager said "okay".
When that meal arrived, I was blown away by the difference in both taste and appearance, why couldn't this had happened sooner? Ugh, anyway after we "complained" it seemed our drinks were to suffer with not being refilled and I also wasn't asked by the waiter if this meal was okay or any better.
The service was sub-par, but I did get to exchange my meal which was nice, but that was only after a horrible meal. I don't know about this location anymore. I don't want to come back.
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