I ordered food for pick up through mypizza and got also a order confirmation. When I arrived I was told in a rather rough way that there is no pick up order and that they have stopped working with mypizza. He then checked his phone and found the order. After clarifying if paid or not and even if there was tip included (!!!!, it was....) I got my calzone and salad. Mypizza called as well and said that they can't confirm the order from this place because they are too busy at the moment. What a mess. The quality of the food was average, the customer service and how they handled this small issue was disappointing. Why not just apologize instead of arguing about the tip?