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  • I'm pretty sure this is the worst Bank of America branch out there. Even as a platinum member, I have never waited for a personal banker for less than 45 minutes. I walked in and was happily advised by Julio that I would have only 15 minutes wait. 55 minutes later I got to see help. While I and others were waiting bankers were milling around laughing and talking totally ignoring a growing and frustrated line. This unfortunately in not a one-time experience at this branch but a norm.
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