The ABSOLUTE worst CUSTOMER SERVICE EVER....Long story short...The attack of the Pyrex Dish and I drew the short end of the stick. I found this place via reference on YELP, so I was safe right....Eeeee WRONG ANSWER...At 1st conversation they very pleasant an eager to get me in after I expressed my issue. Because I am not from here and only here on business I relied on my GPS for my timing to my location...A 11 min drive turned into 30 plus minutes. They checked with the Dr and he said that he had a surgery in the next couple of minutes. Financially I was like okay and I apologize for being late, I've been asked the receptionist if she had a new referral to a different podiatrist and she provided me a name and number. I called the place didn't feel comfortable so I asked the receptionist if there was any other openings and she advised yes at 9 a.m. I explained to her what happened and she told me the traffic is kinda crazy in Phoenix and to leave at least an hour early on smart. So Thursday morning I arrived at the doctors office at 8:16 I walked in at 8:45 a.m. The moment I walked in the receptionist said oh I've been trying to call you since 7 a.m. because the doctor stated that this procedure can take anywhere from 3 minutes to 30 minutes and if I can come back on Monday. I ask her what do you mean isn't that the purpose for an appointment for you guys to allot the time when I advise you of my issue. She inform me that I never told the previous receptionist what the problem was, I explained to her that she was incorrect and the lady behind her at the current moment what present when I explain to the receptionist. I explained to them that their customer service was horrible she apologized but he was very disingenuous I asked her for another referral walked out to my car and have a sure moment of a 5 minute breakdown. THE REFERRAL FROM MY UNDERSTANDING IS HIS BFF and HIS STAFF COULD LEARN A THING OR TWO FROM THE THEM.