About: http://data.yelp.com/Review/id/6-jO2nqdmobcrYrEE9gXZw

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About: http://data.yelp.com/Review/id/6-jO2nqdmobcrYrEE9gXZw Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-09-22 00:00:00 (xsd:dateTime)
itemReviewed	Pantages Hotel Toronto Centre
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	2 (xsd:int)
rev:text	I stayed at this hotel for three nights last month. I have to say that having worked at a hotel for four years, maybe I hold them to a higher standard, but I truly think this experience would have probably disappointed anyone. The staff was extremely cold to us at check-in, throughout the entire stay, and check-out. We arrived early and our room was not ready, which was completely fine, but our bags were whisked out of our hands into a storage room, we were given no definite time of when to check back, and given no suggestions of what to do go for the next few hours of time in the city! That's a big missed opportunity. When we finally did check-in to our room, it was nice. I really was pleasantly surprised with the appointments of the room, the hardwood floors, and the bed was comfortable to lay in. Very limited TV channels though, and absolutely everything here is a la carte. They nickel and dime you for just about anything. We did a room switch after our first night because I booked our 3 night stay separately, not having originally thought we would stay that many nights. This was a disaster. No one at the front desk would give us a clear answer about how to switch rooms the easiest without impacting our day too much. They essentially said, you have to leave your old room by check out time, and you can go into your new room at check-in time. I know that sounds simple and typical, but imagine trying to navigate doing this while experiencing a city, eating a meal, taking cabs everywhere, having to maybe change your outfit from morning to afternoon, etc., etc. It's not extremely logistical and they really didn't care whatsoever. I was just shocked at the complete lack of hospitality experienced here. They were also extremely confused that I wanted to pay for my room in cash, while still being totally prepared and understanding that they needed my credit card info for incidentals. This concept was just lost on them that I said, here is my credit card, but also, here is $300 in cash I would like you to apply. Sadly I would submit to staying here again because it was extremely centrally located. I just would know not to expect anyone to go out of their way to be friendly or helpful.
http://www.openvoc.eu/poi#coolReviews	2 (xsd:int)
rev:reviewer	Mavourneen

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