Ok, so I'm a woman that knows nothing about cars, and all I know is my saab is cute. So my darling saab waswas having problems with various things. I had a suspicion that my old mechanic was messing my car up because I would give him money to fix it one week, the next week something else would break. I was out of money and crying, when I decided to take my saab to swedish auto werks. Steve and Willie made me feel so much more confident about my car and what needed to be fixed. He showed me where the previous mechanic may have messed up my car, could have been an innocent mistake, but not sure. He spent time with my mom and I (she has a saab) and the cost was more than fair! I was apprehensive to take my car to a saab specialist in fear of the hourly labor cost, but they were reasonable! What a class act place. they saved me money in the end. I feel like I have a true advocate for myself and my car. Thanks guys!