This was a friendly and professional shop. I took my van in and showed them what the problem was. They called me back to let me know what they found and when they would work on it. The quoted me the parts and labor. When they tested it they found the other issue I told them about. They didn't stop until they they had fixed both problems. They didn't over charge on either parts or labor. They gave me a free ride home when I dropped it off, too. Over all I am very impressed and will go there again.