The owner, Alan, is awesome. I have my entire property treated once every two weeks and it's way more than enough. We have been using this company for a couple of years now and have no plans to change that. The only place I see scorpions or crickets now is by the door, dead. The company might me a little hard to get a hold of since they have so many people calling them; just leave a message and they'll get back to you in about a day.