Let me just start my by saying that I made a yelp account for the SOLE PURPOSE of writing this review.
I have never seen a place with such disregard for costumer service before.
I was on my break and decided to try it out. I ordered a grilled chicken platter that came with grilled chicken and a cucumber tomato salad. I waited for my food for a while, which was fine since they were cooking the chicken.
My chicken came up and the guy gave me a choice between two salads (not one the cucumber and tomato salad) I didn't like either so I asked about the cucumber and tomato salad and he said they were out but that he could make some, by this time my lunch break was running out so I really didn't want to wait I explained that I didn't have much time and that I wasn't told by the girl at the cash that they were out of it so if I could just get a refund
He told me he couldn't since he had already cooked the chicken but that it wouldn't take long to make the salad so I waited
He came back with just tomatoes cut up....
So I again said that wasn't what I wanted and that I'd like a refund but he told me again that wasn't possible, I asked to speak with a manager and he said that was him and that he owned the place
He put the chicken in the take out container with the tomatoes and told me that next time, I didn't have to order from his store.
To which I said maybe next time his employers should let their costumers know if they don't have something in the menu. I started to walk away and he kept yelling after me saying he made me a "beautiful salad"
It was a terrible experience. I paid $10 for a grilled chicken and tomatoes.....
If I had more time on my break I would've made a bigger deal of it and made him refund my order. How can you charge someone and not give them what it says their meal comes with??