It was difficult to rate Morals because I have very mixed feelings. There is quite a bit of potential here but horrible service and high prices pull it down.
Pros:
The decor was the first thing that you notice when you walk in and it's gorgeous. Very modern and looks very expensive to put together. Definitely great atmosphere when you walk in.
The food was good and presented very nicely. I was very satisfied with the freshness of everything that we ordered and it tasted great. I haven't been to any hot pot restaurant in Canada before but I'm told the quality of the food was probably about average. In any case, I was happy with it.
Cons:
Service. Going in, I read the service wasn't great but I didn't think it would have affected me so much. Our server looked annoyed (and I'm not saying this lightly) when we ordered. So much so that he would sigh and look away as we're trying to remember what we wanted. In all my dealing with him I always got a sense that I was annoying him and that he did not want any part of serving us. It was also very difficult to grab someone (anyone!) to order or even get more water.
This place was too pricey for my liking. If I recall correctly it was $27, plus $2 for weekends, plus $3-8 for any of the non-standard soup bases (which are simply labeled mild, medium, or hot). You can also choose to add their premium angus beef for another $3 per person. While the meal was good, I didn't think it was worth $32 plus tax and tip.
Finally, I was upset that they limit you on dessert. One dessert per person and I think it varies per day/week. When I went they gave me a choice of vanilla or mango ice cream. It was a spoonful (not even a scoop) of half-melted ice cream. I was mortified that they would limit you to ice cream at an AYCE restaurant.
Overall, the food was good but I can't justify paying so much for lousy service and a small portion of dessert. I'll continue my search for a good hot pot restaurant.