The worst customer service ever in the tech department. Got my bed seven days ago and still can't get the sleep IQ to work. Called the customer support they are of no help whatsoever ever. They don't call back when the say they will. I have called every day since getting the bed, with no help or chance of getting it to work right! I paid lots of buck for this thing and can't get it to work! I emailed and got an email back to call customer service, what a joke this company is!
The bed is now concave in the middle. I have to claw my way out of the center of the bed. It's supposed to be the same softness or firmness throughout the bed, it's not!! No one seems to care.