Wow.... Katrina's patient room was relaxing and she went at a slow pace to make sure I was comfortable. The office staff were friendly and professional. Katrina is great at knowing what you need, not just what you think you might want. When I shared what I wanted to achieve, she went over what she felt the best avenue in getting there would be and why, but also stated that she will do what I ask if it's different. My skin doesn't have that redness across the middle that it used to and I am on my way to getting even better results when I get to my goal. I definitely see a difference and I never realized how red my skin was. I'm so glad I went there and looking forward to my next session with her. Katrina definitely knows her stuff!