Had a 9am appointment first thing on Saturday morning. At 9:45am, I am still waiting to see the Optometrist. Apparently, they took walk-ins and an appointment scheduled after mine before me so I was forced to wait. What's the point of scheduling an appointment if they are not honored? Very dissatisfied with the blatant unprofessionalism of taking a walk-in over an appointment. Plan several hours to spend here if you use this office despite my warning.