This is a usual spot for my friends and I, always great food and drinks. Service was pretty slow this time. Initially walking in the two girls at the podium just stared at is until I finally said, "there's two of us." We sat on the patio for 10 minutes without being acknowledged until I went up front to ask for service. Everything just seemed to take longer than usual. My friend ordered a dessert that was so frozen it crumbled when she tried to bite into it. Our server was very polite and friendly and took it back. The manger came over and was very polite, but it was rather awkward when my friend explained her dessert was frozen and he responded with "that's ok." Just an overall strange experience.