I have been here 3 times now. With each visit I hope for something better...and it doesn't happen. Each visit was a in the middle of the afternoon and it wasn't crowded by any means.
There was plenty of staff on hand but they opted to hangout by the front door and BS while our drinks sat there empty.
The food is decent, typical Parma bar food. The problem is that the food takes forever to come out. 36 minutes for a Burger, mozzarella sticks and chicken fingers. Really?
I live 2 minutes from there but can't justify going back..