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  • Furious!!! I went in on Saturday morning to get some suit pants altered for an interview that was on Monday at 11:00. I came at 9:00 when their site said they were open. Door was locked. I waited about five minutes and just as i was about to get in the car a guy opened the door. I went back in and explained I needed the waist taken in and the pants hemmed. He told me it takes five days to take in the waist (really, five? for a simple waist alteration?). I asked if they could do the hem he said yes hems are next day pickup. I told him about the interview first thing Monday and he said they would be ready. He pinned the pants and as I went to pay he told me they would be available on Monday, after 4!!! I said that doesn't work because remember I have an interview at 11:00. He said ok I will have them for a 10:00 a.m. pickup. I returned Monday morning at 9:50 to pick up the pants and there was a sloppily written sign on the door that said "be back at 10:15." What? I am not going to wait in the heat so I returned home. So after a half an hour I called to make sure someone was there and I headed over. The same guy I dealt with Saturday was there. He couldn't find my pants. Then he said "oh you were supposed to have them by 10 right? I took them over to our other location so do you want to go there to pick them up?" "No, I don't! You go get them." So I had to sit out in the heat for another 15 mins before he got back. The worst part is that there was no apology, no refund for the trouble, all he did was hand them to me and say "There you go." So I get home and rush to get to ready so I can still try to make my interview on time and go to put on the pants and they are still too long! Sloppy work and poor service stay away! I will make sure I tell everyone I know not to go to this business.
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