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  • Sorry to be part of this establishments downtrend reviews but honestly my sweetie and I were hugely disappointed. We ordered a Margherita and a build ur own with mushrooms, hot peppers and onions (or at least we thought the sinew-y, fibrous strings that got caught in our teeth might be onions). I really have to start taking photos but when a new pizza comes home to our place it's like a life size game of Hungry, Hungry Hippos and if I stop to take a photo, I could miss out. Anyway, I'm in sad agreement with some of the other reviewers that either Big House has suffered a few chef changes which often go hand in hand with a slide in the quality or the one reviewer who may have it right that Torontonians really don't know a good pizza or are just too damned polite to say much. At any rate, this was our first experience with Big House and we're not likely to give it another try for several reasons. First I must comment on the pleasant ordering experience with the staff on the phone and the warm greeting when picking up the pizza so 5 stars on that front but as we sat waiting for our order I was disturbed to watch as a well meaning employee began sweeping the floors creating airborn dust plumes blowing directly at us and settling on the freshly made pizza which had just been placed on the counter to rest. I was speechless. Then the moment of truth as we unboxed the pies at home to find that the custom order was extremely overcooked - even the cheese was a crusty, dried out brown, scant mushrooms and unrecognizable onions covered by a nondescript sauce all atop the mediocre crust. The Margherita was a little better but I was again disappointed to find that there was no fresh mozzarella fior di latte and what may have been a San marzano tomato but now a skimpy dried out few slices of red mush. Too bad, so sad that the menu was a far better read than the actual pizzas. And so ends my dusty tale of our "pizza unrequited" experience at the Big House.
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