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  • The franchise owner reached out to me and gave me a store credit for my next visit. My fiance and I went today after work since he hasn't had it in a few months. We ordered to go again since we had errands to run after we ate. I explained to the store manager (a different one than I spoke to on the phone) and showed her the messages, let and she was very accommodating and polite. This time around they made sure to tell me that they cannot ensure fully gluten free as they don't have enough room to have a gluten free fryer. I am fine with that as long as they take precautions. My fiance loved his meal and had 5 mild flats, while I had 5 honey bbq drumsticks. I ate the first one with no problem, but when I got to the second one I had a problem. I found a feather still attached to the wing. I called up the store to let her know and she was very apologetic. I actually had to laugh at my luck. I told her that I still didn't want free things and she told me that the cooks sort through the wings to try to catch those problems, but sometimes they slip through. I assured her it wasn't a problem and I just thought she should know. I ate every wing besides that one which seemed to pretty much fill me up. While I can't give this location 100% yet due to the issues I've had back to back, I feel as though 3 stars is a whole lot better than 1. I will be giving them another try in a few months to try my luck again.
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