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| - I went here because my son spilled apple juice on my phone and it turned off. After going to the AT& T store and the apple store I came here in hopes of repairing my phone or hearing that I needed I new one.
They fixed it in 1 hour and everything worked great! I was shocked! They did tell me to back up my device, as my phone might die someday( they mentioned 6 months to 8 months as a possibility from their prior experiences but couldn't give me an exact date) and that iphones are never the same after water damage. He let me know that I was on borrowed time. I payed $70 total with the discount and tax. It was less then the insurance of $200 and I didn't have to get a gophone to use until I could save the money.
Well, the next day my phone stopped taking calls, being on "searching" no matter where I was. I went home and backed up my files before taking it in, and my phone got stuck on itunes mode.
When I took it it, they kept it for an hour and then told me my phone was now stuck in restore mode and would not restore due to a hardware/motherboard issue and it was now a brick. I had a 30 day warranty- but because they didn't fix the motherboard issue the DAY BEFORE it doesn't count, and YESTERDAY everything has been working fine. They refunded me the cost of the new battery ($30), but wouldn't refund the labor.
I understand that, as they DID put time and effort into trying to fix it, but I can't help but feel I've been had. I basically gave them $40. I wish they would have just told me that my phone was gone or taken a few more moments to check everything. It seems convenient that they let me know that my phone is on borrowed time and to back everything up and then the NEXT DAY it up and dies.
If you have water damage of ANY kind you best bet is to go and buy a $75 GoPhone with a touch screen from Walmart. It's not an Iphone- but at least it's new. I feel like they know when iphones are DOA and they use it to get easy money- that or they overlooked something and it cost me time, money, and heartache. They also have used iphones at gamestop!
II ended up buying a GoPhone anyway. Waist of time for me, but if you have a broken screen, button, or something easy I think these guys will do a good job. Just don't expect miracles and when they say they don't guarantee things and your phone might just give out- believe them and move on.
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