Went through the drive thru and it took over 10 minutes to get a cold burger. It's an expensive burger restaurant with horrible service and overpriced low quality meat. I always receive the coupons in the mail and now I know why they always end up in the trash.
I actually drove back to the restaurant with my half eaten cold burger and asked for a refund. I was starving and hadn't eaten anything all day. One would think this would make the burger exceptional. It only made me want to kill someone for the waste of my time. It looks good in pictures, but I'll stick to Five Guys Burgers and Fries or Smash Burger. The prices are about the same, but the service and product are 100x better.