This rating is for eyelash extensions only. I had gorgeous individual lashes going in, and was having conflicting schedules with my regular lasher, both of us were going on vacation. I was due for a fill and couldn't get in, and Gina talked me into doing my extensions there. They looked good, and I spoke to a regular who got them done, who really likes them. So I decided to give it a shot.
I had the extensions put on, and they were uncomfortable right from the start. It obscures my sight, which is the worst part of this whole experience. They even hurt - there was a burning sensation when I washed my face that evening.
I called to speak to the manager Gina to ask if there was anything they could do since I just got it done. She said they already told me what to expect, and that "you decided to try it, so the most we can do is take it off for you." Not exactly good customer service.
I went for a mani and nail color change and that experience was good. Everyone was courteous and polite. But I will never go back for eyelash extensions again. Neither should anyone considering getting cheap extensions. You get what you pay for.