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| - I'd been to the QSL in Valley View a few times, so I knew what to expect. Bar food in a sports bar atmosphere, a pretty average kind of deal.
This was sadly below that average.
Though it's been here a while now, I'd just not made it to the Lakewood location yet (there are just so many other great choices here...) but my friend was looking for comfort food - nothing fancy, a burger, fries, onion rings, etc. and it was Valentine's Day, and my friend is actually my ex (yes, we're weird), but I still wanted to go to a sit down and relax a minute place, so a very non-romantic venue like QSL seemed like the best bet.
I'm not good at gambling.
Blah and ick sum it up the best I think.
They were very clearly short staffed (maybe they didn't expect anyone on VDay?) - as there were a lot of empty tables but a 20 minute wait for seating and all the servers were running as fast as they could for everything. I'm not sure who to blame for that, but it was chaotic and rushed and just a little off putting to have to wait for a table when we were looking at 6 or so empty tables right next to the waiting area.
I'm guessing it was the short staffed situation that got her to that place, but our server was barely even friendly. I am a total sucker for overworked servers and I gave her a lot of benefit of the doubt (even tipped her well despite the lack of a smile, because I really did feel for her) -- but management needs to take notice of this -- your servers are going to be terrible if they're way overworked. And that reflects poorly on you more than it does on them to some of us.
As for the food... just don't bother. Look, I'm not expecting haute cuisine from the QSL - but the Magna fries were barely even warm and the cheese might have been melted at one point, my friend's burger was eh, at best, and I made the insanely bad decision of ordering a steak with broccoli and green beans. The rib eye was oddly rubbery, and delivered rare despite my medium rare request (well done would have served this cut better) - with little piles of completely unseasoned and barely steamed broccoli and green beans. I took those home and cooked them a little more with some butter and salt, and still they tasted... off. Or it could have just been my mindset.
The only thing that was passable in the meal was the onion rings that came with his burger. Those were actually decent. Not great, but decent.
I didn't expect great things from QSL, but I was still surprised at just how bad they could make it.
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