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| - Don't piss them off, even if by accident. I went to Goodwill next door today to shop, since it is their sale Saturday (this event occurs every other Saturday). Being as there is limited parking and it's busy during this event, you're thankful whenever you can manage to get a parking spot. I parked in front of an old beat-up sign that was white and had old crackled paint. There was absolutely nothing written or printed on this sign. At first I thought I was pulling into a handicap-spot, but after surveying the spot, realized I wasn't occupying a handicap spot, and locked my car, and went inside. I was in there maybe 5-10 minutes, came out to leave, and saw a hand-written sign now taped to this beat-up empty sign that says "Jiffy-Lube Parking Only", and a massive truck parked right behind me, unoccupied. Realizing my mistake, and fearful that I had been blocked in so that they could tow away my car, I went to address the issue with the manager Keith at Jiffy Lube. He said, "Oh yeah. There was nowhere for my employee to park, and he's at lunch. He'll be back soon." My question is why would an employee have to move their car from wherever it was parked before to go to work, to behind my car to go to lunch, and move it when they come back? This makes absolutely no sense, as most people take their vehicles with them when they leave for a lunch period. I waited in their lobby until the truck disappeared, and no one bothered to come tell me that the truck had been moved... I left and looked at the manager, noticing he was laughing with an employee and going back and forth between looking at the employee and me as I was leaving. I then called at my next destination and I asked Keith who the employee was that parked behind me, and he refused to disclose the employee's name. He was very dismissive, and had told me, "Well, he was only gone maybe fifteen minutes. It was only a short time." I advised him that a "short time" was only relevant to which side of the conversation you were on. Had I realized beforehand that I was in a Jiffy-Lube parking spot, I would not have parked there. If the action of taking up their spaces were such an issue, they would ensure that their parking is clearly marked EVERY sale Saturday (which rotates on a bi-weekly basis). They have been there at that location long enough to be fully aware of when Goodwill's sale Saturday takes place. They should have proper signage marking in general if they don't want people parking in their spots. For some reason they felt the need to make an example of me when I wasn't around. Had someone noticed me attempting to park there and come up to say, "Hey, you can't park there" I would have apologized and moved. It was a mistake, but they attempted to humiliate me in front of their customers, and apparently got a good laugh out of it in the process. I have been a Jiffy-Lube customer in the past, but not anymore. If they're only customer-service oriented when you're there to pay them money, and not at any other time, why would you want to give them your business? Common courtesy goes a long way.
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