It's too bad that this store is the only one of its kind in Lake County or I would go elsewhere. Today was the second bad experience I've had this month. The first was when I ordered an upholstery fabric and really only needed 2-1/2 yds. but was forced to order 3 yds. because of some lame corporate policy. Today I waited in line for 20 minutes to buy 4 yds. of decorative trim. When I finally got to the cutting table, I told the associate I needed 4 yds. and stated it was 40% off. She said it was NOT 40% off because it was by Christopher Lloyd and only the Waverly brand was on sale. What??? I told her the sign said 40% off and she proceeded to reiterate about the brand. AGAIN this store has managed to tick me off. I walked out.
They have very little help and they have removed some cutting tables. The line at the register is obnoxious. It is NOT a pleasure to shop here.