Keegan & Nate are #1 in my book!! After sleeping on the same mattress for 12 years we went into this location right around the corner from our house & were well educated from the word GO. The return exchange policy is super!!! after 45 days on the 1st mattress we decided it was not the right fit...then after 30 days on the upgraded mattress, we still needed to upgrade. we're on our third mattress and we are so happy!! Incredible customer service, no wonder they have like 100 locations around the valley