I was lucky to get a last minute booking yesterday at the north york location. Hiroko was my stylist and she was very friendly and understood what I wanted. I lightened my base colour and added high lights afterwards. I was glad that she and I were on the same page about deciding on the highlight after the base colour outcome. My hair feel so soft despite dying my hair few time already this year. The heat protector spray they use smells so good (grape) that I had to get it. I usually hate the way my hair smells after getting my hair dyed, but this spray made my hair smell so divine all day, even through the next day. The cost is very reasonable. I would recommend this place to others. I've also visited many other salons in Yonge/Finch and I hope this place will be my go to salon. Overall, the salon made me feel very comfortable.