I usually go to the Tempe marketplace or Arcadia location. But they didn't have any available time slots so I made an appointment for me and my boyfriend to get a couples massage at the camelback location. Further drive but I thought eh it will be Worth it. The front desk agent was friendly and helpful and we went in on Sunday super excited for a relaxing massage TOGETHER. Only problem was that they don't have a couples room at that location!! I was very clear when booking that we were doing a couples massage And the front desk guy happily booked it without informing me that that wasn't even a possibility. The massage was ok. But it was hard to relax because I was frustrated that they messed up our reservations and I never got my much needed down time with my boyfriend. I will definitely reconsider coming back to this location... And might even end up cancelling me and my boyfriends memberships.