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| - Two weeks before the lease on my car was due, the windshield cracked... crap!
My mechanic told me that it would be at least $600 to have his "guy" do the work.
I did a google search on windshield repair and this company called me back within about 15 minutes of my completion of the online form... great customer service. We scheduled an appointment at my house the next available morning between 9 and 10. Total cost: $400 plus tax. I was going to call a couple of other places, but why bother, they were coming to me for less than what my mechanic told me was his "cost".
On the day of my appointment, I was worried because by 9:30 no one had called or arrived. I called the phone number from the previous day and left a message... thought I was being scammed and wasting my time, but the guy (Jack?) got back to me within 5 minutes and told me that the installer was picking up my windshield and should be at my place within 30 minutes. He told me that the appointment was at 10, not 9, a small communication error. Again, great customer service.
The installer arrived shortly after 10, asked me to roll down the windows in the car and then told me that he'd be done in about 30 minutes. He also told me that he might need to install a new moulding at the top of my windshield (I assumed that this meant it was an extra charge), but he'd try to use the old one..
40 minutes later, the installer called me to tell me that the car was ready. He had to install a new moulding ($46) but the windshield was done...
Total bill, tax, windshield, moulding... under $500....
Anyone can and use these guys. I'd recommend them to anyone who needs a new windshield.
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