I have left this drive thru three times in the morning, either without ordering because of the line and yesterday because of the service. The line is slow and they couldn't understand my difficult order of coffee with cream and sugar. I left without getting it cause I had waited in line and was then late and not at all sure they even had my order right. Made up my mind after that to go out of my way to the one down the road for better service and the time I save in the long run.