I went to Audio Express to have speakers installed in car and to have an aux plug added, The salesperson Jed said it would be around same price to replace radio with a JVC that has aux and USB so I went with that and scheduled a 450.00 job for three on thurs. which is not convenient and they schedule when convenient for them. So I decided to go back and tell Jed I don't want stereo I just want speakers installed how about I buy a better stereo and put in my wives Audi and Ill pay the difference.More business for them right.well Jed at that point didn't really want to help , he didn't really want to show me a better stereo for my wives car , in general didn't really seem to want to help at all.So I left and the called and said I want to cancel service all together, I didn't like the way I felt when I left like I was doing them a favor.Told on phone by Jed that sorry had a bad day,up all morning.Well That's not my problem!But then I had to drive all the way back to get refund because they needed my card,refund given with no apology.Will go somewhere else and not recommend this place to anyone.