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| - There is a special place in HELL for the office mngr of this pathetic excuse for an "animal care" facility. I have been taking my pets here forever! Nearly 16 years. And there are literally 20 other vets within a 10 mile radius, so I've had choices.
Today I called, in tears, with a terrible situation on my hands. Instead of the caring help I expected, I was told by the office manager to call somewhere else, and good luck. I'm glad my years of loyalty come so rewarded. Sobbing, I hung up the call. I've never felt more alone.
I luckily found the compassion I needed, on what can only be described as one of the hardest days of my life, from my very next call. I explained my situation, as best I could through my tears, expecting from my last call, I would need to beg for this woman to help me. And she said "stop right there, can you go ahead and bring her in now? Of course we can help you". Making it quite obvious that the previous facility I called COULD have helped me, they just didn't want to...
I will NEVER bring my animals here again. And I won't rest until everyone I love knows how my baby and I were treated at our most desperate time of need.
You are terrible people. I don't know how you sleep at night. I'll sign off with this, GOOD LUCK TO YOU. I hear it's rather HOT in hell...
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