Was a loyal customer for 10 years. Got my glasses and a day later noticed it was not the xtra active transitions that I paid for. So I had to callback and get it fixed. Paige ordered the right lenses which should of been special ordered in the first place. She said it would take one week, and took two weeks to get them. So I awaited on that day for a callback to come pick up, but no call. Called the office and Paige left early and had to wait another day. I asked for a compensation the week before by keeping other lenses and getting a free frame for backup. Paige agreed over the phone, but when I got there she grabbed a $300 frame and said I had to pay for it. I asked her about the compensation but Eddie did not want to give free frames even though they portrayed bad business. Never experienced a business that made three mistakes and does not offer any compensation for bad business. Would not recommend this business to anyone.