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  • I had called the restaurant over a month before to make a reservation for my husbands b-day dinner. I had spoken with the manager in charge that night and requested a table in the back and not too noisy so we could enjoy a b-day celebration for 6 of us. He kept repeating what I was requesting and told me not to worry that they would be happy to take care of us. He had even asked if we wanted any particular server. Well, we show up at the restaurant on Monday 6/22 and the hostess (who identified herself as the manager) proceeded to seat us in the front room in the middle of the restaurant. I asked her if she could seat us in the back as I had called several weeks ago etc, and she proceeded to tell me that she was the manager and she didn't know anything about it. She acted like because she didn't know it wasn't her fault. And she had the nerve to ask if we could wait about a half hour until the big group in the back left and she could seat us in the back then. I was furious- she was rude and didn't even have the manners to apologize. I told her we were leaving and she picked up the menus and went back to stand at her hostess stand without saying a word. This was totally unacceptable- I couldn't believe how unprofessional she was. She clearly could have cared less about our business. I guess someone forgot to tell her that no one will go back to a restaurant with bad service no matter what the food tastes like. A smile, an apology, a drink while we waited would have gone a long way. Needless to say, I will never go back to this restaurant and neither will I let anyone else I know go back there. Someone better start paying attention to the front of the house there if they hope to have any repeat customers. They deserve NO STARS!!
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