Saw Sara this time, wasn't busy at all and they played lots of hiphop. Today is not my hair day, just wanted a good scalp cleaning. Signed up with their email alerts so I got a discount for being there prior. That was great! Sara did a 4min conditioning massage after 3 washes, I couldn't leave fingers on my scalp until the end but she blasted the water, which felt good on my scalp. Went for a little body and straight hair, my hair did what it could do after all it's conditioned to go straight with blow drying only. Used minimal hot tool for baby hairs and didn't get charged extra.