I had a great experience with a recent new-car purchase at Chapman.
Here's the deal. I am fortunate to have good credit, and had a chunk of change to put down. I had done my research, and knew exactly what I needed.
They had the right car, and I came to them with a list of comparable prices from various dealers and online sources.
What could have been the challenging part is that most of my negotiation and transaction had to happen via eMail and online before I could actually get myself to Las Vegas for the signing. Sales folks, Denae Mato and Onika Blair made the process easy and stress-free. They answered all of my questions quickly and thoroughly.
I didn't get a *steal*, but I got a fair deal - and considering all of the the work that they did for me to make the sale, I think that it was a win-win agreement.
I would buy from them again.